Shortsighted managers avoid Teambuilding
Posted in career & finance, motivation on January 26th, 2010 by Deon Barnard – Be the first to comment
The ‘Zeitgeist’ of doing business is rapidly changing in the world. Gone are the days when boards of directors could make autocratic decisions for their own gain at the expense of people or the environment. As people are waking up (finally) to the fact that life is precious,and to their own sense of self worth, and right to an opinion, businesses are starting to realize that they don’t exist for the benefit of their bosses, but for all the role players involved, which include lowly tea ladies and even the Earth itself. This paradigm shift is taking the focus off making money only and moving us to a more human, right-brained and caring approach to the way we do people – and it’s about time too!!
There are still a few dinosaurs out there in business who think that barking out three word commands to their employees is a valid communication technique. There are still a handful of emotional infants who are bewildered when an employee stands up to their bullying, and simply can’t imagine what gives this rebel the idea that they might be “equal” to their own high and mighty self. There are still an outpost of colonial rednecks in business who see people as a necessary inconvenience in the ultimate goal of raping the system and every resource available to further their personal ambitions of wealth and popularity. These are the people who don’t read articles like this one. These managers, and even a few intelligent and approachable types, see team building as a complete waste of time and money. “Why would I want to spend precious Rands or Dollars to take my staff away just to have fun? What good is a little temporary motivation? First show me the math that demonstrates how this will positively impact my bottom line! I don’t do games!!”
This is a very shortsighted and ill-informed view of things. If you’re left brained about the whole thing, here is some people math to help you along:
- People + Resources = Income Potential
- Positive People + Effective Resources = Greater Income Potential
- No Team Building + no Communication + no Motivation = Negative People
- Negative People = strikes, go slows, time wasting grievances and reduced Income Potential
- Team Building + Communication + Motivation = Positive People
- Positive People = Energy & Enthusiasm & Ownership = Greater Income Potential
The numbers seem quite clear to me – if you want to increase your income, get with the program, after all, it is 2010 and people actually matter these days!
So what is team building? Many people that have a negative view of the concept have developed this outlook on adventure team building events like river rafting or wall climbing. The problem with these events is that they often promote competition and being ‘better’ than everyone on your team, resulting in one or two ’superpeople’ loving the event (because they ‘win’) while the losers feel left out and useless – and there ends up being more animosity back at work than there was before. Now don’t get me wrong – I’m one of those people who loves to compete and do crazy things and would personally enjoy such events – but not because they build teams – rather because they’re fun and a great stress relief for people like me. So let’s call these traditional ‘team building’ events… stress relief sessions. To build a team you need to inject the kind of dynamics that get people thinking, talking, playing and laughing together. Once you’ve achieved this you can move onto getting them to ‘work’ together. Here are some key ingredients for an event that actually builds teams:
- Start by building the individual. Raise self esteem and self worth. I use three specific activities to achieve this: The Dream Walk, Personality Power and Wheel of Life depending on the time available. All of these are done in a conference room and require no physical prowess or competitiveness – instead they leave the delegates feeling uplifted, motivated and open to whatever else may be on the program.
- Create opportunities that force people to share without interruption and listen without interrupting. For this I use a commercially available board game called ‘The Ungame’ and other activities like ‘Walk Talks’ and ‘Kneecap Sessions’.
- Do right brained activities! We spend so much time in left brained environments that many of us have a shriveled nut for a right brain. Right brained activities are things that involve color, creativity, music, dance etc. My Hero Game activity has people sitting around assembling and painting figurines. At first people are tentative about such exercises but once they get started they don’t want to stop because they’re healing and growing and it feels great!
- Do physical activities that don’t prevent the average person from getting involved in a meaningful way. My favorite team building game is team Frisbee which gets the team dynamic going and everyone can get involved. Team volleyball with an enormous lightweight plastic ball is also fun. There are hundreds of clever ways to get people playing together in a way that is not overly competitive, so stay away from having winners and losers – more especially individual losers – rather have 20 people on a team all ‘losing’ together.
- Energy and Fun!!!! Don’t get an accountant to run your team building event – rather make sure your facilitator has an inspirational quality about them or you’re going to have a lot of rolling of eyes and huffing in frustration from your group. Also make sure the facilitator doesn’t come across as ‘cheesy’ or ‘cliché’ in the way they bring things across. Use variety to keep things alive.
- Get people doing unexpected things together like making pizza in teams from raw ingredients or solving puzzles together.
- Give people homework – a personal goal, or something they have to do as a team over the following days and weeks. This will ensure that the energy of the event continues to have positive effect in people’s lives once it is over.
Team building works. Regular team building works even better. But best of all is Team Building followed up by interested managers who care for, and communicate with, and motivate their people every day. Feel free to contact me for some ideas for your team building event.
I have received a couple of requests to do an article about success. Is success dependant on hard work or is it all just chance? I spent some time thinking through these concepts and have developed a three colour theory on success. Firstly, we need to be on the same page with our use of the terms ‘Success’, ‘Hard Work’ and ‘Luck’ – all three of these terms have a huge number of applications and meanings. For the purpose of this article, here are the definitions:
At about age 35 (or thereabouts) you start to see the world differently; you don’t feel any different in your core personality, but you’ve banged your head enough times and been dealt enough crappy cards to start questioning a few things and even start regretting some of the decisions of your youth – in a word you grow up. Ok, so that’s two words… Melancholics!
Do yourself a favor and spend a few hours sitting at a busy intersection in a mall or a market, and watch the people pass by. Notice all the trends as they roll past like waves. The hairstyles, the clothing, the stuff people buy and the food people eat. These are the superficial things of course, but look deeper; consider how sheep-like we have all become in so many areas of our lives. I am horrified when I talk to intelligent, educated people who view the world with the same arrogance as the Romans or the Byzantines did, as though there culture or religion somehow makes them superior to all the other “barbarian” people that infest the earth; and yet these same people don’t seem to recognize the fact that they’re just behaving and thinking in the way they were trained to do since birth – just like everyone else. Anyone that voices an opinion contrary to the bleating of the masses is immediately criticized and demonized for their views by people who don’t seem to have any original views of their own. Anyone that chooses an unpopular career, academic, religious, spiritual, sexual or social path is frowned upon by a mass of anemic white sheep, many of which, no doubt, wish that they had the courage to be true to themselves too, if only they had an idea of who they really are in the first place.
Managers have the difficult task of promoting the company’s agenda while at the same time caring for the personal needs of their staff. They have to get the most productivity out of employees, for the company to earn more profits, and yet at the same time see that staff are treated fairly and are personally fulfilled at work. The ‘company’ as an entity has no emotional capacity or people skills – it exists for the purpose of making profits – or at least that’s how it’s been for a hundred years; however, more and more in recent times there is a move toward a new philosophy where people, communities and Earth itself are all equally important shareholders in the company, and the board of directors are not a pantheon of Gods anymore. The old-school manipulative techniques of “you’re fired” and “don’t challenge me – I pay your salary” don’t fly anymore; in fact you’re likely to get hauled over the coals at the CCMA (Commission for Conciliation, Mediation and Arbitration) for even thinking about being so stupid. In short, the world is evolving and so must managers, supervisors, team leaders, directors and bosses. We need to understand how to get the best out of our people before we’re going to get the best out of our company. We need to start paying attention and caring.
We live noisy, demanding, stressful, complicated lives – and most of it is our own fault. Let’s start with demands on our time. The phenomenal explosion of communication technologies in the last 50 years has radically changed the way human beings do life. One hundred years ago if you wanted to do business with someone in another country you may have sent a proposal, having written it in ink, on paper, and sent it via a long and slow system of horseback courier, ship and train. You might have expected to receive a response after a month, and then business would only get started a year later. During the times of waiting you might be chilling on your farm and considering the state of your crops. Today you can send a proposal instantly, to multiple parties, via e-mail, sms and social networks and get a response within minutes or even seconds. If you’re a day too late, someone else gets the job. Most of us are involved in multiple conversations with multitudes of people across a variety of networks around the world – all the time! We’re maintaining jobs; relationships; Facebook, Twitter and My Space profiles; hobbies; families; gym memberships;
The power that drives any successful group, team or effort is motivation. I call it the “M” factor. I’ve seen, over and over again, skilled and professional teams of people fail at their tasks because of a lack of motivation. All the other factors may be in place: financial know-how; academic qualifications; physical capacity; resources; a worthy cause… but when the most important factor is missing (motivation), it all fizzles out into frustration and failure.
We live in a time where a vast universe of drugs and supplements are easily available for the upkeep of our health. We live in a time of over-the-counter cures for almost any ailment; a time where patients are able to diagnose their problems just as accurately as their GPs; and nothing is impossible in the realm of plastic surgery and physical makeovers. It is now fashionable to be a green; fat-free; smoothie-drinking; vegan. So why is nobody healthy?
Criticism is an essential part of business life. When things go wrong at work the people who have made the mistakes aren’t always aware there is a problem. Or they may not realise they are the cause of the problem. They need to know about and accept responsibility for their mistakes, or things will continue to go wrong. Part of your job is to provide constructive criticism, but before you can do this you need to know how to accept criticism too.